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Total Service Management

With the Total Service Management (TSM) package you will operate your naviBilling solution. The operational services offered are production support, system maintenance and operational assistance.

The experienced and professional billing consultants of the Service Team will carry out the TSM tasks. The TSM operation is offered as a 24-7-365 service or as agreed.

The exact package of processes/services delivered by the Service Team will be agreed upon from case to case on a quarterly basis.